By using our website you consent to the use of cookies. Frameworks take the form of libraries, where a welldefined application program interface api is reusable anywhere within the software under development. Effective benchmarking requires common definitions and processes. Sep 26, 2019 apqcs process classification framework pcf is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and externally with organizations from any industry. Apqc has created a model that captures the stages of successfully implementing knowledge management. Apqc is listed in the worlds largest and most authoritative dictionary database of abbreviations and acronyms apqc what does apqc stand for. Apqc american productivity and quality center, houston, tx. Apqc is listed in the worlds largest and most authoritative dictionary database of abbreviations and acronyms the free dictionary. This structure must include planning for the following, as itemized in table 2. Adopt apqc s and dev elop it as the framework in which bph could be used to compare software and service vendors. When deciding which framework is best for your project, consider the following.
Pcf management apqc process classification framework. Framework for managing knowledge, content and documents. Apqc s process classification framework pcf contains hundreds of processes. In order to implement the framework, a structure needs to be in place for its direction, management, and execution. This emergent model, illustrated in later sections, was developed using data from all of the bestpractice companies, as well as apqc s experiences with many of the early adopters of km. Oct 09, 2012 apqcs process classification framework pcf contains hundreds of processes. Industryspecific process classification frameworks apqc.
In an objectoriented environment, a framework consists of abstract and concrete classes. They are designed as references to help organizations identify and align their activities with global terminology. Apqc has published a knowledge management framework. This is a hierarchical reference model of business processes divided over four levels of process categories level 1, process groups level 2, processes level 3 and activities. Founded in 1977 by business leader and innovator jack grayson, apqc provides the information, data, and insights organizations need to work smarter, faster, and with greater confidence. Once there, you may also find additional versions of the framework including previous releases, the excel version, and alternative languages where available. The apqc process classification framework pcf is arguably the most wellknown and widely adopted process framework.
Use the apqc process classification framework to organize and benchmark your. Apr 22, 20 as we can see, the apqc pcf matches very well into the sap blueprint process structure. Instantiation of such a framework consists of composing and subclassing the existing classes. By submitting the form you agree to orbus software processing your data and agree to our terms and conditions.
Their process classification framework pcf serves as the basis. The apqc pcf is also a means of structuring and organizing business. Process methodologies and classification frameworks. The apqc has targeted improvement in education in this century.
The crossindustry process classification framework was originally envisioned as a taxonomy of business processes and a common language through which apqc member organizations could benchmark their processes. Apqcs process classification frameworksm pcf is a taxonomy of crossfunctional business processes intended to allow the objective comparison of organizational performance within and among organizations. When developing a concrete software system with a software framework, developers utilize the hot spots according to the specific needs and requirements of the system. Apqcs process classification framework pcf is a taxonomy of business processes that allows organizations to objectively track and. An apqcpcf based framework to compare service offerings. This article was originally published on my old blog. Pcfs, and how to access process definitions and metrics for processes in the pcf. The most important thing imho is that process discipline does not match iso in the definition of processes. As we can see, the apqc pcf matches very well into the sap blueprint process structure. Oct 01, 2018 a software framework is a concrete or conceptual platform where common code with generic functionality can be selectively specialized or overridden by developers or users. Its nonprofit, memberbased status gives apqc a unique position within the industry and contributes to the high level of respect and trust between the organization and its partners. Users can then develop a framework for knowledge management and set a strategy. In this way the oracle business process engineering framework can be used to simply augment existing practices.
The apqc process classification framework pcf framework the pcf framework was developed by apqc, a global resource for benchmarking and best practices, and its member companies as an open standard to facilitate improvement through process management and benchmarking, regardless of industry, size, or geography. Apqc american productivity and quality center home. Apqc process classification framework pcf cross industry. With more than 550 member organizations worldwide, apqc provides the information, data, and insights organizations need to support decisionmaking and develop internal skills. Scor supply chain operations reference model scor framework. The process classification framework was developed by apqc and its member companies as an open. Mosaiq helps reduce process definition redundancy by fostering reuse of a centralized approved process framework, supporting a common business process language across the organization, and reducing the time it takes to solve process problems throughout the organization. The pcf provides the foundation for apqc s open standards benchmarkingsm osb database and the work of its advisory council of global industry leaders. Various frameworks were developed to help in understanding quality of process modeling techniques, one example is quality based modeling evaluation framework or known as qme framework which argued to provide set of well defined quality properties and procedures to make an objective assessment of this properties possible. The pcf provides the foundation for apqc s open standards benchmarkingsm their processes. It provides a good baseline for a topdown modeling approach, classification and process definition. Industryspecific process classification frameworks.
If the project deliverable is not well defined and is intangible in nature such as software, a sprint approach such as scrum may work best. The framework contains a generic cross industry framework and 11. Apqc s unique structure as a memberbased nonprofit makes it a differentiator in the marketplace. With more than 550 member organizations worldwide, apqc provides the information, data, and insights organizations need to support decisionmaking and develop. An exploration of the apqc pcf in detail and examples of how to apply the framework in your business. Apqcs process classification framework pcf the pcf is a list of universal business processes performed by every business, giving you a common language to communicate and define work processes across your organization. Framework pcf comes from companies engaged in software. If you work in a business where there is a complex environment of business processes and information systems it can become very difficult to get a good understanding of what is going on in the business. The most important thing imho is that process discipline does not match iso in the definition.
Explore our evergrowing collection of more than 5000 researchbased best practices, benchmarks and metrics, case studies, and other valuable apqc content. Understand customer requirements and define refine approach. The crossindustry framework has experienced more than 15 years of creative use by thousands of organizations worldwide. The framework builds a comprehensive enterprise business architecture and can be seen as a superset of the sap bpr. Process framework an overview sciencedirect topics. Apqc helps organizations work smarter, faster, and with greater confidence. Process classification framework table of contents looking forward the apqc process classification framework is an evolving model, which apqc will continue to enhance and improve regularly.
Some of more common business management philosophies are manage by department or cost center e. Process reference models integrate the wellknown concepts of business process engineering, benchmarking, process measurement and organizational design into a crossfunctional framework. Classification framework an overview sciencedirect topics. Looking for online definition of apqc or what apqc stands for. The initial design involved apqc and more than 80 database of performance metrics, the largest of its kind in the world. How apqc process capability maps can meet your sap. Apqc s resource library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Apqc is the leading proponent of process, performance and. How apqc process capability maps can meet your sap solution. The more general terminology used allowed us to create the first two levels what we call the process scenarios and processes on a global basis, with each business unit linking their process. Quick reference guides offering a better understanding of the apqc classification framework. Apqc process classification framework cecil medium. Apqc s process classification framework pcf is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and externally with organizations from any industry.
They also offer models, diagrams and matrices which can be used to document views for stakeholders. The apqc process classification framework is an evolving model, which apqc will continue to enhance and improve regularly. Apqc membership provides youand every employee in your organizationaccess to researchbased best practices and business drivers, benchmarking tools and data, and expertise so you can discover, understand, and implement the most effective methods for process and performance improvement. Apqc s unique structure as a memberbased nonprofit makes it. Its really helpful to model your process architecture based on it. Industryspecific process classification frameworks the below images and links default to the most recent pdf version of the industryspecific process classification framework pcf. Apqc s pcf was developed in the early 1990s by apqc and a group of members from a number. Apqc pcf process classification framework and iso 9001. Frameworks provide a structure to help architects quickly align it strategy with business goals, organising data into domains, layers and views. The initial design involved apqc and more than 80 organizations with strong interest in advancing the use of benchmarking. Apqc delivering best practices and strategic guidance.
The framework builds a comprehensive enterprise business architecture and can be seen as a. Standardizing and optimizing the opportunitytoorder process at cherwell software. It is a category model that categorizes a wide range of processes. If your industry, technology, or product is fastchanging, an adaptable framework such as xpm or scrum is recommended. The original process classification framework pcf provides a.
It strategies from oracle it strategies from oracle itso is a series of documentation and supporting collateral. A software framework is a concrete or conceptual platform where common code with generic functionality can be selectively specialized or overridden by developers or users. Once there, you may also find additional versions of the framework including previous releases, the excel version, and. Apqc process classification framework pcf crossindustry. A data governance framework refers to the process of building a model for managing enterprise data. Identify principled extensions to apqc to capture those needs. There are a number of different variations of the framework. Our website uses cookies to improve your experience on our site. The pcf was developed by apqc and its member companies as an open standard to facilitate improvement. Process frameworks are essentially lists of all the key processes performed in an organization, grouped hierarchically to show how they relate to each other. Thus, apqc encourages comments, suggestions, and more importantly, the sharing of insights from having applied the pcf within your organization. Apr 16, 2008 to resolve the first issue, we based our sap process map on the apqc process classification framework.
In computer programming, a software framework is an abstraction in which software providing generic functionality can be selectively changed by additional userwritten code, thus providing applicationspecific software. It is the worlds foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management. There are other frameworks however, some based on porters valuechain. The documents in this collection contain detailed definitions and key measures for the processes outlined in the pcf version 6. Mar 08, 2019 apqc is not a standard but a framework. Apqcs process classification framework pcf is a taxonomy of. It provides a standard way to build and deploy applications and is a universal, reusable software environment that provides particular functionality as part of a larger. The program starts out by identifying important knowledge files and analyzing how skillfully a company manages its knowledge. A business process management framework starts with a philosophy on how you want to manage your organization. It also forms the basis for a variety of projects related to business processes. The framework or system sets the guidelines and rules of engagement for business and management activities, especially those that deal with or result in the creation and manipulation of data. The american productivity and quality center apqc, is a nonprofit organization focused on helping all organizations adapt to changing environments through benchmarking and metrics, best practices, knowledge management, performance improvement, and professional development. To resolve the first issue, we based our sap process map on the apqc process classification framework. Apqc s process classification framework pcf is a reliable and robust framework used by hundreds of leading companies worldwide.
Apqc process classification framework pcf aerospace and. Apqcs process classification framework pcf is a reliable and robust. Signavio is proud to partner with apqc to incorporate their process classification framework within the signavio process manager. Understanding the apqc process classification framework. Apqc provide a process classification framework pcf. Apqc knowledge management is a knowledgebase software solution that takes key pieces of knowledge and leverages them for success. Enterprise architecture frameworks which enterprise architecture framework is right for you.